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Creating Your Thunders Account + Org Onboarding

Step-by-step guide to getting started with Thunders.

Written by Caroline Bourdeu d'Aguerre

Part 1: Creating Your Thunders Account

  • Click “Sign Up”

  • Enter your professional email address (you can not sign up with personal emails like gmail, yahoo, hotmail, …)

  • Enter a secure password that meets the following requirements:

    • At least 8 characters

    • At least 3 of the following:

      • Lower case letters (a-z)

      • Upper case letters (A-Z)

      • Numbers (0-9)

      • Special characters (e.g., !@#$%^&*)

  • Click “Continue

  • Open your inbox and look for an email from “Thunders” with title “Please Verify Your Email Address

  • Click the “Verification link” in the message

  • Click on “Back to Log in”

  • Log in with your credentials

  • Enter your “Full name” and “Job title” and Click “Continue

Part2 : Organization Onboarding

After your first login, you’ll begin the organization onboarding process. This helps Thunders tailor the experience to your business.

Project Setup and creation

Thunders can analyse your website to auto-fill basic details.

  • Enter your Project Name on the welcome screen

  • Chose your project language

  • You add a project description

  • Click “Continue”

Configure your first app by choosing if it’s a web App, an API, a desktop App or Mobile App

Then click on “Continue

Configure your environment by adding your environment titre and URL

Then click on “Analyse Website

Verify that your project has the right informations and screenshot

Then click on “Create Project” to confirm.

Organization Profile

You can also complete your organization overview with adding any missing information to ensure everything is accurate and up to date.

Overview

  • Company Name (required)

  • Industry – e.g., Healthcare, Technology, Finance

  • Year Founded – Year your company started

  • Headquarters Location– Main office location

  • Organization Size – Total number of employees

  • Logo – Upload in PNG, JPG, or SVG format

  • Click “Save”.


Troubleshooting Tips

Website Analysis Not Working?

  • Make sure the URL includes https://

  • Confirm the website is public and online

  • Try the Retry button

  • Or click Skip to proceed manually

Issues Creating an Account?

  • Check that your email address is valid

  • Ensure your password meets all complexity requirements

  • Try a different browser or clear your cache

  • Confirm your internet connection is stable

Didn’t Get the Verification Email?

  • Check your spam or junk folder

  • Wait a few minutes—it may be delayed

  • Use the Resend Verification Email option on the login page

  • Double-check your email address for typos

Contact Us

If you have any questions about API token management, please feel free to reach out through the chat widget at the bottom of your screen or on [email protected]

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