Overview
Thunders allows organization admins to easily invite new team members and help them get started quickly. Follow these steps to add a new user to your organization.
Prerequisites
You must be logged into your Thunders account.
You must have Admin role permissions in your organization.
Step-by-Step: How to Invite a New User
1. Click on the Organization Settings
In the sidebar navigation, locate and click on the Organization Settings option to access organization settings.
2. Navigate to Members
Within the Organization settings section, click on Members to view current users and manage invitations
3. Invite a New User
Click the Invite User button in the upper right corner of the Users page.
A modal will appear where you'll need to fill in the following details:
Full Name: Enter the user's full name (e.g., Jane Smith)
Email Address: Enter a valid email address (e.g., [email protected])
Job Title: Enter the user's job role or title (e.g., Tester)
Role: Select the appropriate role from the dropdown menu (e.g., Admin)
To maintain full control over your workspace, admins can also remove users directly from the organization.
Simply open your Organization settings > Members, locate the user you want to remove, and click on the three dots then “Delete”.
This action instantly revokes their access, ensuring your team and data remain secure.
4. Send the Invitation
Review the information you've entered to ensure it's correct.
Click the Send Invite button at the bottom of the modal.
A confirmation message will appear indicating that the invitation has been sent.
Click Yes, Remove to revoke the user’s access immediately.
Step-by-Step: How to Remove a User
Admins can remove users directly from the organization to maintain control over access and security.
1. Open the Members Page
Go to Organization Settings > Members.
Locate the user you want to remove.
2. Delete the User
Click the three dots (
⋮) in the user’s Actions column.Select Delete.
A confirmation modal will appear asking you to confirm the deletion.
What Happens Next (For the Invited User)
When you invite a new user, they will go through the following process:
1. Receive Invitation Email
The invited user will receive an email with the subject "You are invited to Thunders " containing:
Your organization name
A secure link to join Thunders
2. Accept the Invitation
The invited user needs to click the Accept your invitation now! button in the email.
Alternatively, they can copy and paste the provided URL into their browser.
3. Create a Password
After clicking the invitation link, the user will be directed to a password creation page.
They will need to:
Enter a secure password.
Re-enter the password for confirmation.
Click "Create Password" to proceed.
4. Access Thunders
Once the password is set, the user click on the “Go to Login” bouton and log in using his credentials.
They will have immediate access to the organization based on the permissions granted by their assigned role.
Notes
Invitations expire after 5 days. If an invitation expires, you'll need to send a new one.
Users can only belong to one organization at a time with their email address.
If a user doesn't receive the invitation email, suggest they:
Check their spam/junk folder
Add [email protected] to their safe senders list
Contact you to resend the invitation if needed